An Appraisal of Automation in the Banking Sector in Nigeria
Ahmed Abdulrasheed1, Zainab Salihu Mormoni2 and Musa Lawal Salihu2
1Department of Banking and Finance, Federal Polytechnic, Mubi, Adamawa State Nigeria
2Department of Business Administration and Management, Federal Polytechnic, Mubi, Adamawa State Nigeria
ABSTRACT
This paper looked in to automation in the Nigerian banking sector. It explores the impact and challenges of automation in the Nigerian banking landscape, providing a comprehensive analysis of its implication for economic development. The study which is a conceptual study equally goes in to the detail history of banking automation in Nigeria. It started from the inception of application of a mechanical cash dispenser to the current era of artificial intelligence and robotic process applications. While the study concludes that banking automation has greatly enhanced banks` service deliveries in multiple ways, there is however need to put in place mechanisms to strengthen cybersecurity frameworks among other measures.
Keywords: Automation, Artificial Intelligence, Robotic Process Application, Automated Teller Machine, Cybersecurity.
CITE AS: Ahmed Abdulrasheed, Zainab Salihu Mormoni and Musa Lawal Salihu (2025). An Appraisal of Automation in the Banking Sector in Nigeria. IDOSR JOURNAL OF CURRENT ISSUES IN SOCIAL SCIENCES 11(1): 19-21. https://doi.org/10.59298/JCISS/2025/111.192100